So this morning I went to work completely well rested and feeling pretty good (sunburn aside). I had a few conversations with customers I don’t usually chat with, and I was making drinks on bar, alert and awake. Next thing I know a customer I don’t really love comes in and, after ordering, walks around to the bar. He says that I look focused and that I look like I’m deep in thought. I shoot him a small, quick smile, while making a bunch of drinks, and say that I am. He then tells me that deep thinking won’t get me anywhere and that I should try smiling. Then, when I ignore that and hand him his drink, he tries once again to tell me to smile for him.
I’m sorry. What?
And now I’m in a pissy mood.
Hey, heads up, if you want me to smile, why not take a genuine interest in me and try a real conversation instead of trying to get me to smile because I *should*?